Reference

botakbet Privacy Policy for Your Account

Our Privacy Policy explains how we handle the details connected with your botakbet account, wallet checks and device access.

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botakbet botakbet Privacy Policy for Your Account
CONTACT THE TEAM

Find Policy Help Beside Your Account

A clear contact path helps when a privacy question appears during login or wallet checking. We ask you to contact our support team through the account help route and include the email or phone detail linked to your profile, without sending a password or full payment credential. Your request can then be matched with the correct account record.

Team online

Account privacy request

Ask about the personal data linked to your account, including the phone verification step used before access. We will use the account details you provide to locate the relevant record.

Wallet record question

If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, share the visible transaction reference through account help. Do not send your wallet password, PIN or complete card details.

Policy clarification

For a question about cookies, retention or a correction request, mention the exact page or account step involved. We can explain the applicable Privacy Policy process without asking for unnecessary details.

HANDLING DETAILS

Browse How botakbet Handles Your Data

Our handling approach follows the practical steps you see while using the service: account creation, phone verification, wallet status checks and sign-in from your chosen device.

Data we receive

We may receive account contact details, phone verification results, sign-in information, device signals, support messages and payment references for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Cookie choices

Cookies and similar device storage can remember sign-in state, page preferences and security signals. Your browser settings can clear or restrict them, although some account steps may then need to load again.

Account protection

We use phone verification and sign-in checks to help identify the account holder. Keep your password and wallet PIN private, and contact account help if a device you do not recognise appears.

Payment matching

A payment reference helps us match a wallet or bank transfer status with your account without needing your wallet PIN. We use the reference for reconciliation, status checks and security review.

Retention period

We retain account, security and transaction records for as long as needed for the stated service purpose, dispute handling and legal duties. The period can differ by record type and local requirement.

Change or access request

To request a copy, correction or eligible removal, contact account help using your linked email or phone detail. We may verify ownership before changing or disclosing account information.

Check Common Privacy Policy Questions

These answers address the Privacy Policy searches we hear most often before an account is opened. They cover account records, device activity, local wallets and the steps for asking us to explain or change eligible data.

The botakbet Privacy Policy covers account details, phone verification, sign-in and device signals, cookies, support messages, payment references and the retention or request process connected with those records.

Phone verification helps us confirm account access and protect the profile from an unfamiliar sign-in. We record the verification result for security and account administration, subject to local requirements.

Yes. The Privacy Policy explains how payment references and status details for DANA, OVO, GoPay and QRIS may be matched with your account, without requesting your wallet PIN.

We may receive device and browser signals linked to sign-in, security checks and page performance. This can apply when you use a mobile browser for Mobile App content or switch to desktop.

Contact account help with the email or phone detail linked to your profile and state whether you want access, correction or eligible removal. We may verify ownership before completing the request.

Retention depends on the record and its purpose. We keep information for account service, security, dispute handling or legal duties only for the period required, with local law affecting some records.

The Privacy Policy applies to account activity from Surabaya and other Indonesian locations, while eligibility and access depends on local law. Contact account help if a local requirement affects your request.